What will happen if a user forgets their Username or Password?

Users can click ‘Request Forgotten Password’ on the login page and details will be sent to their e-mail address as long as this has been recorded in their ePortfolio profile.

Alternatively, administrators can find a trainee in the "Administer Users" section of ePortfolio and their username is displayed here. Administrators can also request that a password be reset.They do not see what the new password is as these are emailed directly to the user. 

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